Transform Your Business in with HQ OnCall’s Multi-Channel Services

Revolutionize Your Calls, Skyrocket
Your Sales: It Starts Here

Industry leaders that
trust the HQ team

Nona Adventure Park
Niagara Port Services

At HQ OnCall, we go beyond traditional call center solutions to offer a multi-channel approach that includes calls, messaging, emails, and chat services. We’re not just a service provider; we’re your strategic partner for comprehensive customer engagement and business growth.

Your strategic
partner

Outbound Sales Solutions

Engage potential customers through calls, emails, messaging, and chat. Plus, we offer training and optimization to ensure your team is always at the top of their game. 

Inbound Sales Solutions

Whether it’s a call, an email, or a chat message, our inbound sales services ensure that every interaction is a potential sale. Our experts are trained in multi-channel customer conversion, so you capture every opportunity.

Customer Support

We offer customer support services that go beyond answering calls. From emails to chat support, we’re there for your customers when and how they prefer. Our aim is to not just solve issues but to turn your customers into brand advocates.

Team Support

Our team support services equip your staff with the tools, training, and ongoing optimization they need for seamless, efficient operations across all channels.

We're your guide

Yes, we offer comprehensive training and ongoing optimization for your team across all channels.

Absolutely, we tailor our solutions to meet your specific business needs.

While results can vary, many of our clients see significant improvements within the first month of implementation.

Yes, we offer solutions that can handle international calls and multi-language support.

We offer flexible contract terms to suit your business needs.

Data security is a top priority for us. We adhere to industry-leading security protocols.

We use a range of metrics and KPIs to continually assess and optimize customer satisfaction.